TOOLS AND TECHNICAL ASPECTS
Videoconferencing tools for virtual classroom trainings should be easily accessible for all participants. Tools that have integrated additional features for breakout sessions might be more suitable to facilitate. The participants' cameras should be switched on and the microphones should be muted. In parallel to the speaking room, participants should be encouraged to take advantage of the chat feature. A “raise-hand” function could be useful for participants to engage.
Facilitation tools could be used for different training methods as foreseen in the training concept, especially for group exercises or polls. Survey or polling tools can be used to test knowledge, either after the training or during the event as a quiz. Live polling tools offer the possibility to manage Q&A sessions.
Some videoconferencing tools have an integrated whiteboard with writing rights for all participants. The trainer might also share his/her screen with a virtual board or shared document. Alternatively, an analogue approach is also an option. The trainer writes on a piece of paper, e.g. a formula, text, etc., and shows it to the participants via camera.
A learning or document management system with password-restricted access, such as Nextcloud, is needed especially for longer training processes to save minutes, supporting materials, contact details, etc.
General guidelines on how to organise a video meeting and how to facilitate an online event apply.
Participants need access to sufficiently fast and reliable internet and to the tools used. They can use various electronic devices including mobile phones. It should be checked in advance that participating institutions and companies have the appropriate IT infrastructure and network in order to avoid problems such as joining a session or use of the camera due to unstable internet connection or lack of access permissions.